After-sale service

After-sale service

We know that every project we handle is the trust of our customers and partners, and we are responsible for it. When you choose to cooperate with us, we have promised you - 5 years guarantee, 100% Peace of mind. We will provide users with after-sales service content.

(1)Provide warranty service during the warranty period free of charge according to the manufacturer's warranty regulations;

(2)Free replacement and repair of led lamps that have failed during the warranty period;

(3)Pre-sales and after-sales technical consultation is provided free of charge;

(4)Provide regular follow-up maintenance for free;

(5)Every luminaire we sell has reserved at least 6 years of original accessories for our customers to ensure the supply of spare parts.

(6)Arrange special car delivery, special personnel debugging, to ensure the convenient construction and installation of products

(7)Product failure service responds quickly during the warranty period;

a:The company has a 24-hour service hotline, and can directly dial the mobile phone of the business manager, and the holidays are not closed; b:30-minute telephone response:  After making a quality question call, our company's engineers will contact the person in charge of your company within 30 minutes to understand the malfunction, and determine the repair and propose a solution;
0760-22368110
  • Official brand WeChat

  • Official Weibo

  • legal provisions privacy Statement Contact us Web site map

    © Guangdong Concinnity Landscape Lighting Co., Ltd. all rights reserved. Guangdong  ICP 05076381.    Design by : szweb.cn